We are seeking a motivated and dedicated Temporary Housing Officer to join our team, supporting the delivery of housing services in the Stirling area. This role is focused on assisting tenants and landlords, specifically managing and administering mid-market rental properties. You will play a key role in ensuring our housing services are efficient, fair, and responsive to local needs.
Key Responsibilities:
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Administer mid-market rent schemes, including tenancy setup, rent collection, and ongoing management.
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Provide advice and support to tenants regarding their rights and responsibilities.
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Liaise with landlords, local authorities, and partner organisations to ensure smooth tenancy arrangements.
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Maintain accurate records and prepare reports in line with organisational and statutory requirements.
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Contribute to housing initiatives and projects to improve services and tenancy satisfaction.
Person Specification:
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Experience in housing management, tenancy administration, or public sector housing.
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Understanding of mid-market rent schemes and related regulations.
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Strong communication and interpersonal skills.
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Ability to work independently, manage a varied workload, and meet deadlines.
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Commitment to delivering excellent customer service