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Clerical officer - health records

London
NHS Ayrshire & Arran
Clerical officer
Posted: 17 November
Offer description

Clerical Officer – Health Records

Play a key role in supporting effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff at NHS Greater Glasgow and Clyde.

To ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.

Provide efficient administrative, clerical and receptionist services. Maintain electronic and paper-based patient records systems providing confidential, accurate and up-to-date information. Maintain patient demographic and administrative data through continual checking and updating of the patient management system.


Schedule and Term

* Post 1: 30 hours – Saturday & Sunday 08:00–17:30
* Post 2: 18 hours – Monday–Friday 16:00–22:00

Fixed-term position for 6 months, until 31/03/2026. Salary is pro rata for part-time hours.


Qualifications and Experience

* National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
* General administration and office experience/previous clerical experience desirable.
* Computer literate with good keyboard skills.
* Previous reception experience desirable.
* Prior experience of using a Patient Management System desirable; training will be provided.


Location

Initial base will be Smithhills Street / Royal Alexandra Hospital. The post may be moved to any location within NHS Greater Glasgow and Clyde.


Contact and Recruitment

Informal contact: Andrew Fitzsimmons, Health Records Supervisor, 0141 201 4280 or email andrew.fitzsimmons2@nhs.scot

Recruitment Service information and process: Please refer to the application portal. Shortlisting feedback will not be provided. The post may close early due to high application volume—submit your application as soon as possible.


Equality and Diversity

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of our diverse workforce.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply may result in your application being withdrawn.

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