Job Title: Office Administrator
Location: HFF Civil Engineering, Cambois, NE22 7DB
Permanent, Full-time – Day Shift
We are looking for a reliable and motivated Office Administrator to join our small but busy team at HFF Civil Engineering. This is a varied role that requires someone who is hard-working, punctual, dedicated, and able to work both independently and collaboratively.
The right candidate will be polite and professional, able to handle queries, problems, and occasional complaints over the phone, while staying calm under pressure. Our office can get very busy, so the ability to prioritise tasks, meet deadlines, and follow processes accurately is essential.
Key Responsibilities:
* General administrative duties to support the day-to-day running of the office
* Labelling and franking outgoing mail
* Handling incoming calls and making outgoing calls
* Liaising with suppliers, customers, and employees regarding schedules, job allocation, and product specifications
* Updating systems daily, ensuring accurate data entry and record-keeping
* Providing support to colleagues and management as required
* Operating the weighbridge (training will be provided if needed), weighing vehicles, and issuing delivery tickets
* Checking waste transfer notes and recording for waste returns
* Coordinating with manufacturers for repairs, maintenance, and servicing
* Scanning, uploading, and electronically filing documents
* Supporting accounts with checking rates, invoices, and related tasks
Skills & Experience:
Previous office/administrative experience (advantageous)
NVQ Level 2 in Business or Customer Care (desirable but not essential)
Knowledge of Sage and/or weighbridge operations (advantageous, training available)
Strong attention to detail and high accuracy in data entry
Excellent communication skills, both written and verbal
Ability to work well under pressure in a fast-paced environment
Due to the location of the site, candidates must have their own reliable transport
Hours & Benefits:
* Permanent, full-time role
* Monday to Friday, 08:00 – 16:00 (40 hours per week)
* Overtime available
* Occasional Saturday work may be available
* Friendly and supportive team environment
* Opportunities for training and development
* Competitive salary (dependent on experience)
If you're organised, proactive, and thrive in a busy office environment, we'd love to hear from you
About HFF Civil Engineering
HFF is a family-run business established in 2009, built on dedication, teamwork, and hard work. Over the years, we have grown steadily to become a trusted provider across multiple sectors, including haulage, aggregates, waste recycling, timber supplies, bagged aggregates, skip services, plant hire, and groundworks.
We pride ourselves on delivering a wide range of reliable services to meet the diverse needs of our customers. At the heart of our success is our strong, dependable team — we understand that a solid and committed workforce is key to maintaining the high standards our clients expect.
Job Types: Full-time, Permanent
Pay: From £12.50 per hour
Expected hours: No less than 39 per week
Benefits:
* Company pension
* On-site parking
Ability to commute/relocate:
* Northumberland NE22 7DB: reliably commute or plan to relocate before starting work (required)
Language:
* English (required)
Work Location: In person
Reference ID: HFFOFF01