Overview
GP Practice Receptionist-25 hour/week -12 Months Fixed Term
St Andrews House Medical Centre, Stalybridge, Greater Manchester SK15 2AU
Medical Receptionist
25 hours per week- flexibility needed
We are a friendly three-partner GP Practice in the Stalybridge, Tameside area, and we are looking to recruit a medical receptionist to join our busy team. As the front of the house for the Practice, you should enjoy working with the general public and dealing with their enquiries; excellent customer service skills are therefore essential.
Main duties
* Greeting and welcoming visitors
* Scheduling
* Carrying out requests from management as needed
* Maintaining stock and ordering supplies
* Answering emails and sorting post
* Answering phone calls and transferring them as necessary
* Any other duties required by the GP practice and consistent with the role
Work remotely: No
Job responsibilities also include assisting with queries, scanning documentation onto clinical records using Docman 10, ensuring correct coded information and good record keeping guidelines are followed to a high standard, liaising with doctors and community teams, attending monthly practice meetings, accepting and returning of medical records in line with policy, checking surgery emails and responding and any other task assigned to you by the GP partner which fits with your skills and attributes.
About us
Experience
The right candidate should be able to evidence their customer care experience as this is essential as well as being computer literate and be able to multi task in a busy environment.
Flexibility
The job also does rely on a certain amount of flexibility to cover holidays and sickness- flexible over 5 days Mondays to Fridays
Start Date: ASAP
Job responsibilities
As front of house for the Practice you should enjoy working with the general public and dealing with their enquiries, excellent customer service skills are therefore essential. A main part of the job will be booking patients in, ordering prescription requests on the computer, actioning tasks from the doctors, answering the telephone and dealing with patient enquiries. Job responsibilities also include assisting with queries, scanning documentation onto clinical records using Docman 10, ensuring correct coded information and good record keeping guidelines are followed to a high standard, liaising with doctors and community teams, attending monthly practice meetings, accepting and returning of medical records in line with policy, checking surgery emails and responding and any other task assigned to you by the GP partner which fits with your skills and attributes.
Person Specification
Experience
* We invite applications from candidates with previous customer service experience. The candidate will be able to multitask in a busy environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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