Job Title: Ecommerce Executive
We are looking for an Ecommerce Executive to support the day-to-day running of Gtech's online store. This role is ideal for someone eager to grow their career in ecommerce, gaining hands-on experience in product management, merchandising, promotions, and website optimisation.
You'll play a key role in keeping the website up to date, supporting campaigns, and helping to deliver a smooth, engaging shopping experience for our customers.
Key Responsibilities
Ecommerce Trading & Merchandising:
· Upload and update product details, images, and pricing to ensure accuracy across the website.
· Support the setup of promotions, campaigns, and new product launches.
· Assist with online merchandising to improve product visibility and customer journeys.
· Carry out regular site checks to ensure products, categories, and content are correct and live as planned.
Website Support & Customer Journey:
· Brief and update banners, landing pages, and content in line with brand guidelines.
· Monitor the website for errors, broken links, or missing content, escalating issues where needed.
· Support the wider team in making improvements to enhance the customer experience.
· Assist with competitor research on customer journeys and optimisation opportunities.
Performance & Reporting:
* Support with regular reports on website and product performance (traffic, sales, conversion, etc.).
* Highlight key trends and share insights with the team to support decision-making.
Collaboration:
* Work with the Marketing and Creative teams to support email campaigns, paid ads, and other digital activities with updated product content and landing pages.
* Liaise with Customer Services and Operations teams to ensure clear and accurate communications.
Required Skills & Experience:
* Some experience in an ecommerce or digital role.
* Strong attention to detail and an organised approach to managing tasks.
* Comfortable using website platforms or content management systems (experience with Magento 2 CMS desirable, but training will be provided).
* Basic understanding of Google Analytics, or willingness to learn.
* Strong communication skills and a proactive attitude.
* Enthusiasm to develop a career in ecommerce and expand digital skills.
Job Type: Full-time
Pay: From £30,000.00 per year
Work Location: In person
Reference ID: Gtech - Ecommerce Executive