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Customer service advisor

Bournemouth
Connells
Customer service advisor
Posted: 4h ago
Offer description

Customer Service Advisor

We’re looking for a highly motivated Customer Service Advisor to join our team at the Lettings Support Centre in Bournemouth. In this role, you will provide property management and tenancy administration support to branches, landlords, and tenants.

We offer a clear career path, support for relevant qualifications, and a rewarding, positive working environment.

Salary: £24,670

What’s in it for you?

* Support in training towards ARLA – NFOPP qualifications
* Starting salary of £24,670, with an additional £1,000 upon qualification
* Industry-leading training and development
* Clear career progression opportunities
* A collaborative, rewarding, and fun environment
* Team incentives

Key responsibilities:

* Providing property management and tenancy administration support to branches, landlords, and tenants
* Coordinating with contractors to ensure repair and maintenance works are completed on time and to standard
* Arranging statutory safety checks

Skills and experience required:

* Excellent customer service skills
* Strong administration skills
* Resilient, positive, numerate, and detail-oriented
* Organized with the ability to prioritize in a fast-paced environment
* Excellent verbal and written communication skills
* IT literate (MS Office, internet, email systems)

Benefits:

* Aviva Digicare, workplace and cycle-to-work schemes
* Colleague discounts, Perks at Work, and gym discounts
* Life assurance and workplace pension scheme

Austin & Wyatt is an equal opportunities employer, encouraging applications regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

We believe in diversity and inclusion. If you’re interested in this role but don’t meet every qualification, we still encourage you to apply. You might be a perfect fit for this or other roles.

Ref: CC00623

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