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Delta Hotels by Marriott Edinburgh are on the look-out for a part time F&B
Service Expert to join our team!
About us:
Delta Hotels are a 4* full service brand in the Marriott Portfolio. We are
simple made perfect. Located just 2 miles from Edinburgh Airport and only 15
minutes from the city centre- we are all about giving a streamlined premium
experience with rooms that work for our guest needs! Working at Delta by
Marriott means you are joining an experienced, knowledgeable and driven team!
What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:
* Free Meals on
Duty:Enjoy complimentary meals while
at work.
* Uniform Provided:A professional uniform is supplied for all
employees.
* Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries.
* Pension Scheme:Participation in The People’s Pension.
* Employee Assistance
Programme:Free and confidential
support for various challenges, including financial advice, stress, and health
issues.
* Career
Development:Opportunities for
career growth and internal transfers within Marriott's global network.
* Training and
Development:Access to training
programs to enhance your skills and advance your career.
Responsibilities: Here's what your journey with us entails:
* Welcome and assist guestswith a warm and friendly demeanour, ensuring
a positive dining experience.
* Take and serve ordersaccurately, adhering to quality and
presentation standards.
* Provide detailed informationabout menu items, including ingredients and
preparation methods.
* Maintain cleanliness and organisationin the dining area and service
stations.
* Coordinate with kitchen staffto ensure timely and accurate delivery of
food and beverages.
* Handle guest inquiries and complaintsprofessionally, resolving issues
promptly.
* Promote restaurant services and specialsto enhance guest
experience and drive sales.
* Follow safety and hygiene protocolsto ensure a safe working environment.
* Assist with inventory managementand restocking supplies as needed.
* Support team membersand collaborate to achieve common goals.
Safety and
Company Policies:
* Follow all company and
safety and security policies and procedures.
* Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training
and certifications.
* Ensure uniform and
personal appearance are clean and professional.
* Maintain confidentiality
of proprietary information.
* Communicate with others
using clear and professional language.
* Develop and maintain
positive working relationships with others.
* Support the team to reach
common goals.
* Listen and respond
appropriately to the concerns of other employees.
* Ensure adherence to
quality expectations and standards.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred
Qualifications:
* Related Work Experience:
At least 1 year of related work experience in a customer service role.
* Supervisory Experience:
None required.
* License or Certification: None required.
Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!
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