Job Description
Product Specialist – eLearning / AI – Leeds & Remote
Hybrid working – this role requires 2-3 days per week in Central Birmingham OR Leeds.
Salary: £40,000 per annum
We are looking for a Product Specialist to join our customers growing team in Birmingham City Centre. In this role, you’ll play a key part in driving the adoption of our technology solutions and improving the customer experience. You’ll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and decision tree solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills.
This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills and mindsets. It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering.
Key Skills & Responsibilities:
* Previous experience as a Product Specialist – in a client facing environment
* Excellent stakeholder communication and management skills – ability to take changing requirements from the business and build public and internal apps working closely with in house and external development team
* Work closely with Product Owner and wider team
* Have an interest in emerging technology, particularly AI features and Chatbots
* Ability to work across various projects as well as BAU
* Strong technical and analytical skills, with the ability to define and deliver high-quality solutions across a complex tech stack.
* Deep understanding of product functionality from both business and technical perspectives to support adoption and continuous improvement.
* Experience with tools and platforms related to reporting, app development, and digital learning solutions is highly desirable
Hybrid working – this role requires 2-3 days per week in Central Birmingham OR Leeds.
Salary: £40,000 per annum
Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy