Licensing Training Officer
Murrayburn Depot
Salary: £40, - £47,
Hours: 36 per week
To lead the development of a Training facility primarily responsible for the logistical planning and delivery of training initially for approximately customers. To develop, organise, plan and deliver training courses on behalf of the Licensing Service with a view to expanding the operation and generating income.
Assist in researching best practice, processes, methodologies and demonstrate effective management of change within a complex internal and external environment. Identifies opportunities for continual improvement.
Contribute to the identification, delivery or organisation of future training opportunities for all regulatory and licensing customers of the council. Ensure occupational, mandatory and regulatory training is provided to ensure the council fulfils its service obligations and complies with legislation.
Experience
Essential -
1. Experience in interacting at a high level and developing relationship with key stakeholders on city wide and neighbourhood basis, and deliver outcomes through effective partnership working.
Desirable -
2. Significant enforcement experience in a licensing field.
Knowledge, skills and understanding
Essential -
3. Investigate, assess and administer legislation, which necessitates a high level legal understanding and interpretation
4. Gain and retain accreditation status for training and create course content
5. Must be customer focussed with excellent interpersonal skills
6. Competent in Licensing legislation, leading change and improving services
7. Ability to work independently and as part of a team, taking responsibility for multiple tasks and competing deadlines
8. Ability to keep abreast of new and amended legislation and translate into operational procedures
9. Excellent organisational and communication skills with the ability to produce high quality accurate work under pressure
10. Ability to deliver results within tight deadlines in a highly pressurised environment
11. Ability to positively influence and manage customer expectations/journey and manage their expectations
12. Adept at presenting complex information to a wide ranging audience
13. Requirement to represent the service in court
14. Ability to assist in researching best practice, processes, methodologies and demonstrate effective management of change
15. Ability to contribute to the identification, delivery and organisation of future training opportunities for all Regulatory and Licensing customers
16. There is an expectation the postholder will have the ability to identify, expand and implement new income streams
Desirable -
17. Ability to develop the knowledge, skills, aptitudes and ways of working that will see the Licensing Service achieve its vision and objectives
Qualifications and training
Essential
18. Hold a recognised qualification in teaching or training equivalent to Level 3 Award in Education and Training in order to deliver BIIAB and City & Guilds training
19. Be willing to work towards a Licensing Paralegal qualification
20. Assist in researching best practice, processes, methodologies and demonstrate effective management of change within a complex internal and external environment.
21. Identify opportunities for continual improvement.
22. Contribute to the identification, delivery and organisation of future training opportunities for all Regulatory and Licensing customers of the Council. Ensuring occupational, mandatory and regulatory training is provided to ensure the Council fulfils its service obligations and complies with legislation.
23. The post holder will be expected to identify, develop and implement new income streams.
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.
Find out more about our commitment to equalities>As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.