Duty Manager – Jetts Fitness (Saturday & Evening Availability Required) 77 Fulham Palace Road, Hammersmith, W6 8JA Full-Time | 40 Hours per Week Salary: £26,000 – £29,000 (DOE) Regular Saturday Shift Weekday Evenings Required About Jetts Fitness Jetts Fitness is an affordable, boutique-style gym built around our members’ results — open 24/7 and full of energy, community, and purpose. We pride ourselves on creating a welcoming, motivating environment where both members and staff thrive. As we continue to grow, we’re looking for a passionate Duty Manager to help lead daily operations, elevate the member experience, and strengthen our connection with the local community. The Role As Duty Manager, you’ll be the go-to leader on shift — ensuring everything runs smoothly, from daily operations and member service to sales and safety. You’ll bring energy to the gym floor, inspire members, and play a key role in helping new and existing members achieve their goals. Key Responsibilities Deliver engaging group fitness classes as part of your regular shifts Provide exceptional customer service to all members and visitors Be the lead sales contact on shift — conducting confident, inspiring gym tours Follow up leads and manage prospects through our CRM system Make proactive outbound calls to support new leads and member retention Sign up new members and ensure a smooth onboarding process Complete daily health, safety, and cleanliness checks, reporting any issues promptly Support local outreach and community events to promote Jetts Fitness Contribute to a positive, inclusive team culture on and off the gym floor Use social media to engage with members and showcase club activities Keep the gym clean, organised, and energised throughout your shift Collaborate with personal trainers and management to achieve operational goals What We’re Looking For Proven experience in a gym or fitness environment Minimum Level 2 Fitness Instructor qualification (Level 3 desirable) Confident leading and energising group fitness sessions Comfortable using CRM systems and confident driving sales Strong communication skills, both in person and over the phone A supportive team player who thrives in a high-performance environment Detail-oriented with a strong focus on cleanliness and safety Community-minded and passionate about member engagement Flexible with evening and weekend availability Why Join Jetts Fitness? Be part of a close-knit, community-driven gym that values people over profits Play a hands-on role in helping members achieve real results Develop your fitness, leadership, and sales skills Enjoy free gym membership and a supportive team environment Access ongoing training and career development opportunities Ready to lead with energy, passion, and purpose? Apply now and join the Jetts Hammersmith team — where every shift makes a difference.