Chelsea and Westminster Hospital NHS Foundation Trust
Communications Officer (Imperial College Health Partners)
The closing date is 02 April 2026
Join Imperial College Health Partners and contribute to delivery of our mission to improve population health in North West London. As our Communications Officer, you will play a central role in delivering ICHP's corporate communications strategy through content production, digital channel management, and event delivery.
Main duties of the job
The Communications Officer is a new role within Imperial College Health Partner's (ICHP) Corporate Affairs Directorate, reporting to the Head of Communications and Corporate Affairs as a Fixed Term Opportunity until March 2027. The postholder will play a central role in delivering ICHP's corporate communications strategy through content production, digital channel management, and event delivery.
This is a delivery-focused role, responsible for producing high-quality written and digital content, supporting the planning and promotion of events, and coordinating day-to-day communications activity across the organisation. This role will work closely with portfolio colleagues to identify and develop compelling stories that demonstrate the impact and value of ICHP's work across North West London.
This role requires strong writing ability, excellent organisational skills, and confidence in working across multiple priorities. It is well suited to someone looking to build their career in communications within a complex health and innovation environment, with opportunities to gain experience across corporate communications, stakeholder engagement, and impact storytelling.
It's an exciting time to join ICHP as we launch our new three-year strategy, with communications and engagement playing a pivotal role in its delivery.
About us
Imperial College Health Partners is a partnership organisation bringing together NHS providers of healthcare services across our local Integrated Care System and leading universities across North West London (NWL). We are also the designated health innovation network (HIN) for NWL, one of 15 across England, and the region's innovation partner.
The NWL Research & Innovation Board - made up of senior representatives from across all ICs and academic institutions, and R&I bodies - has established that, to have more impact through innovation, the work we undertake together needs to focus on a smaller number of priorities. Working collaboratively on these priorities, aligned with the wider NW London strategy, is where collective effort can lead to bigger gains. This defined and deliberate portfolio of innovation projects are known as the NWL Missions. These have been identified as:
Cardio-renal metabolic conditions
Supporting children and young people's mental health
ICHP facilitates the coordination and collaboration of this Mission-led model. We're in a unique position in the sector, having been created by and for the NHS to support exactly this kind of complex change across the health and care sector, with a purpose to innovate through collaboration for a healthier population.
Job responsibilities
* Support delivery of the corporate communications strategy, contributing to planned communications activity under the direction of the Head of Communications and Corporate Affairs
* Research, draft, edit and publish content including news stories, blogs, case studies, newsletters, briefings, and marketing materials
* Work with colleagues across the organisation to identify, develop, and share stories that showcase our work, service offer, and value/impact
* Adapt key stories and content for multiple purposes, channels, and audiences -including for events, video, website collateral and PR and media activities
* Provide end-to-end planning, development and delivery of ICHP events (e.g., conferences, roundtables, workshops, and webinars)
* Prepare event materials including agendas, speaker briefing packs, slide decks, and delegate resources
* Support the day-to-day management of ICHPs digital and internal channels, including website, LinkedIn, newsletters and internal platforms
* Upload and manage website content via WordPress, ensuring pages are accurate and up-to-date
* Contribute to internal communications activity that supports staff to feel informed, engaged, and inspired
* Draft and own our fortnightly update for staff, ensuring clear, consistent communications across the organisation
* Collate communications performance data (e.g., via Google Analytics, Mailchimp, LinkedIn, and Microsoft Teams) to contribute to regular reporting and evaluation
* Support the continuous improvement of templates, processes, and content
* Assist with maintaining a forward planner and editorial calendar, ensuring content is timely, accurate and aligned to priorities
* Maintain up-to-date contact lists and distribution groups, including our master contact list
* Work to agreed plans, priorities and deadlines, escalating issues as appropriate
Person Specification
Knowledge, skills and experience
* Excellent written and verbal communication skills, with ability to write clear, engaging content for different audiences
* Competent user of digital tools and platforms, such as Hootsuite, Canva, WordPress as well as Microsoft Office Suite software equivalent)
* Experience of writing for digital and social media channels
* Basic understanding of evaluating communications activity (ideally some familiarity with Google Analytics)
* Robust and effective project management skills - e.g. time management, project reporting etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£37,259 to £45,356 a year pro rata per annum
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