We’re Hiring: Scheduling Assistant | Bristol 🚨 📍 Location: Bristol (Hybrid – start in-office, then 2–3 days WFH) 💸 Salary: Up to £26,500 (DOE) 🕘 Hours: Monday to Friday, 9am–5pm (35 hours/week) 🎉 Perks: Bonus awards, pension, holiday buy scheme, EAP, season ticket loans, social events & more! Are you a natural organiser who thrives on structure and precision? We’re looking for a Scheduling Assistant to join a growing, tech-led business shaking up the energy sector. You’ll be at the centre of operations – coordinating smart meter appointments and keeping customers informed every step of the way. Key Responsibilities: * Manage a high volume of inbound and outbound customer communications, primarily related to appointment scheduling, via telephone and email. * Respond promptly and professionally to general enquiries in line with customer contracts and internal procedures. * Efficiently schedule appointments into engineers' diaries, optimising availability and resources. * Coordinate urgent or short-notice work requests, ensuring appropriate field operatives are assigned while maintaining service efficiency and customer satisfaction. * Consistently meet individual and team performance targets and KPIs. * Proactively address and resolve scheduling conflicts and issues, using sound judgement and initiative. * E...