We are looking for a meticulous and customer-focused Sales Administrator to join our sales team. This role supports the sales function by managing aircraft component documentation and handling customer enquiries across our e-commerce platforms, email, and social media channels.
* Assist in compiling, verifying, and maintaining trace documentation for aircraft components in line with industry standards (e.g., ATA Spec 106, EASA/FAA).
* Ensure all documentation is complete, accurate, and accessible for sales and compliance purposes.
* Collaborate with internal teams and suppliers to resolve documentation gaps or inconsistencies.
* E-Commerce & Customer Support
* Respond to customer enquiries via email, online marketplaces (e.g., ILS, PartsBase), website and social media platforms.
* Provide product information, pricing, availability, and shipping details in a timely and professional manner.
* Support the listing and updating of inventory on e-commerce platforms.
* Prepare quotations, process orders, and generate invoices.
* Maintain CRM records and track customer interactions, leads, and order status.
* Assist in generating sales reports and supporting inventory planning.
* Passion for aviation and sustainability.
* Strong communication skills and attention to detail.
* Ability to manage multiple tasks in a fast-paced environment.
* Honest, respectful with high level of integrity.
* Positive and passionate with a ‘can do’ attitude.
* Collaborative team player who values all people.
* Customer focused, flexible and responsible.
* Drive for continuous improvement and development.
* Experience in sales administration, preferably within aviation.
* Familiarity with aircraft component trace documentation and regulatory standards.
* Proficiency in Microsoft Office and CRM systems.
* St Athan
* Full Time
* Hours: 40 hours per week 8:00am - 4:30pm Monday - Thursday 8:00am - 3:30pm Friday
To apply please send your CV to Ellen Barnettvia email to careers@ecube.aero together with a covering letter explaining why you would be brilliant in this role.
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