Head of Events Operations
High-End Event Caterer
Greater London client base
(Head Office / CPU in East London)
Salary : £53,000 – £57,000 - DoE
5 days over 7
Our client, a fast-growing and highly regarded East London–based event catering company, is seeking to appoint a Head of Events Operations.
Reporting to the Ops Director, this senior leadership role is responsible for overseeing the delivery of high-profile events across a diverse portfolio of London venues and client sites, including corporate functions, weddings, and large-scale Events.
This is a pivotal position offering real influence over operational standards, team performance, and event execution. You will play a central role in driving consistency, refining processes, and ensuring exceptional service delivery across all events.
A hands-on role, you will take full ownership of event operations—from initial planning through to on-site execution—while leading and developing a high-performing team in a fast-paced, multi-site environment. Proven multi-venue experience is essential; candidates from single-site roles will not be considered.
Key Responsibilities
Oversee the end-to-end delivery of events across multiple venues and client locations.
Lead on-the-day operations, ensuring seamless execution and high service standards.
Manage, mentor, and develop Event Managers, Coordinators, and freelance teams.
Plan & allocate resources, staffing, and logistics across a busy events schedule.
Build strong relationships with clients, venues, and suppliers
Ensure compliance with health & safety, food safety, and licensing requirements.
Drive operational improvements, processes, and consistency across all events.
Collaborate closely with sales, kitchen, and logistics teams to support commercial performance.
About You
Proven experience in a similar role within high-end hospitality or events venue setting / caterer.
Strong multi-site event delivery experience (essential).
Experienced leader with the ability to build and develop high-performing teams.
Highly organised with strong logistical and planning capability.
Confident and professional in client-facing environments.
Calm, solutions-focused, and effective under pressure.
Commercially aware with budget management experience.
Hands-on approach with excellent attention to detail.
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