Unlock a career in prison support and play a vital role in the day-to-day running of a busy correctional facility. As an Operational Support Grade, you will be part of a dedicated team that works together to ensure the smooth operation of the prison.
Job Description
As an OSG, your duties will include:
* Supporting the security and search processes at the prison gate
* Managing deliveries and supervising visitors
* Monitoring phone calls and CCTV systems
You will work a variety of shifts, including weekend and night shifts, to ensure the prison runs smoothly and safely. This fast-paced role requires good communication skills, the ability to remain calm under pressure, and strong problem-solving abilities.
Requirements
To succeed in this role, you will need:
* Excellent communication and interpersonal skills
* The ability to work well under pressure and make sound judgments
* A high level of physical fitness and ability to lift, carry, and walk for extended periods
Benefits
We offer a range of benefits to support your health, wellbeing, and career development. These include:
* Annual leave: 25 days on appointment, increasing to 30 days after 10 years' service
* 9 days bank, public, and privilege holidays
* Access to a paid Level 2 apprenticeship in customer service
* Eligibility for the Civil Service pension scheme
About Us
We are committed to providing a safe and supportive working environment for all our staff. If you are looking for a challenging and rewarding career in prison support, we encourage you to apply.