Company description: PURPOSE OF THE ROLE To provide high quality, proactive and experienced PA support to a team of partners and fee earners. DUTIES ? Work collaboratively with all Finance teams to proactively support fee earners' financial performance including client billing and reports, management of matter balances and working capital ? Work closely with Business Development to support fee earners on organisation and attendance of events and conferences; CRM administration; production of and updating fee earner CV's; using the Business Development hub and credentials database; assisting with bids, tenders and pilots ? Where your allocated fee earner is a Client Relationship Partner (CRP) for a Client Universe Client, assist the Business Development team with organising and attending core team and relationship meetings; organisation and attendance of events; assist with compiling regular client reports as required ? Undertake all matter management processes, applying correct rates at opening, prompt preparation of engagement letters, matter specifications and liaising with the Business Acceptance Unit as required ? Conflict check and Client Due Diligence processes, accurately completing the end to end Client Matter Inception (CMI) process whilst adhering to Firmwide best practice protocols Job description: ? Ensure all file management processes are undertaken correctly by identifying matters for closure, bills are paid, clearing client balance, WIP and archiving completed files ? Comprehensive diary management including forward planning, proactive travel and meeting arrangements, identifying meeting clashes and resolving independently where appropriate ? Identifying and recommending cost efficient options for complex travel arrangements ? Ensure all meeting requirements are identified and actioned, including proactive preparation of meeting packs, itineraries, room and hospitality resource ? Utilise the Cube on all administrative tasks, taking ownership to ensure tasks are completed and delivered to fee earners in a timely and accurate way ? Delegate appropriate tasks to Document Production including pitch and tender documents, conversion and amendment of legal documents and transcripts ? Demonstrate technical competency in order to support fee earners, identify and address knowledge gaps to fulfil all elements of the role ? Adheres to the firm's risk and compliance policies and procedures and raises any issues or queries promptly with the relevant Partner and / or Risk and Compliance ? Successfully completes, on time, all compulsory firm training and returns all complaints and claims questionnaires Required profile: KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED (BESPOKE TO ROLE) ? Excellent verbal and written communication skills, with appropriate and effective use of grammar and punctuation ? Three years' experience (or equivalent) gained within a comparable environment and at an appropriate level ? Willingness to work flexibly to meet client needs ? High degree of competence in the use of Microsoft Office suite ? Proven experience of exceptional client service ? Detail focussed and experience of working in a fast paced office environment ? Ability to work effectively and collaboratively as a member of a team, as well as being able to work independently ? Commitment to exceeding expectations and goals What we offer: EXPECTATIONS This role profile should be read in conjunction with the Expectations for SS Level 2.