Are you an experienced operational leader from a Managed Services or Consultancy background, ready to shape and evolve a critical service platform function? Sanderson G&D are partnering with a leading Cyber Security Consultancy that has recently consolidated several technical teams into a new Platform Services function, and they’re now looking for a Platform Services Manager to lead and mature this area. The Role This is a people-focused role, leading a small team of Platform Engineers (currently 4) and reporting into the Head of Service Operations. You’ll be responsible for the delivery and continuous improvement of managed/hosted services for a wide range of clients, with a strong emphasis on operational excellence. You’ll act as a technical leader, driving key ITIL functions such as Incident, Change, and Problem Management, while also navigating your team through ongoing change and transformation. What You’ll Bring A customer-facing background in Managed Services or Consultancy (not internal/enterprise IT) Demonstrable experience leading teams in service delivery environments Strong understanding of ITIL practices – particularly incident, change, and problem management A strategic mindset – able to step back and assess, plan, and improve operations Comfort leading teams through change and driving continuous improvement Ideally, experience with Nutanix, Veeam, or similar infrastructure platforms Why Apply? Be part of a growing, high-impact team with influence over future cloud service direction Work closely with leadership to shape how platform services are delivered Great progression opportunity as the team and responsibilities evolve Security Clearance: You must be eligible for SC Clearance. Interested? Apply today or get in touch to learn more about this opportunity to shape and lead pivotal platform services.