CEH Service Manager Job Description
CEH Service Manager - Manchester, Greater Manchester, UK
Salary: Competitive
Location: Manchester, Greater Manchester, UK
Position Type: Full-time, Permanent
About Us
We are Lancashire Cricket Club, a prestigious sports organisation dedicated to excellence in sports and leisure. We are seeking a talented individual to join our team as a CEH Service Manager in Manchester, Greater Manchester, UK.
Role Overview
Manage Conference, Events, Hospitality (Food & Beverage) and Logistics services across the estate, ensuring exceptional guest experience, cost control, and compliance with safety and licensing standards. Act as Duty Manager (Bronze command) as required
Key Responsibilities
Operational Leadership:Oversee conference and events (C&E), hospitality, and logistics operations with a hands-on approach.
Revenue & Cost Control: Manage rotas, enhance labour productivity, and implement sales and margin improvement initiatives.
Standards & Compliance: Ensure high standards in service, cleanliness, stock control, licensing, food safety, and health and safety (H&S).
Event Delivery:Lead pre-event briefings, liaise with organisers, and ensure smooth running of events with 300+ guests.
Stock & Bars:Manage bar operations, maintain cellar hygiene, ensure equipment maintenance, and control inventory accurately.
Staff Management:Oversee recruitment, onboarding, training, absence management, and disciplinary procedures.
Communication:Build effective relationships with guests, organisers, suppliers, and internal teams.
Event Management:Handle contract management and ensure health and safety compliance.
Requirements
- Minimum of 3 years’ experience in catering/event hospitality management at a supervisory level.
- Proven track record in delivering large-scale events (300+ guests).
- Minimum Level 2 Food Safety qualification.
- Personal licence holder.
- Strong guest service focus.
Benefits
Working with us offers a range of benefits, including competitive salary, opportunities for professional development, and a vibrant work environment at the heart of the sports industry.
If you are passionate about ensuring the smooth operation of critical infrastructure and have a background in CEH services, we would love to hear from you. Apply now to join our team.
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