Job Description
Brook Street is working with a client that is seeking a Contact Center Team Leader on a Full-Time, Permanent basis. This is a fully-office-based role Mon-Fri 8-5 involving leading a team.
Main duties:
* To lead team taking inbound calls to arrange bookings.
* To make occasional outbound calls as required.
* To support team development on calls & training.
* To upsell where possible.
* To assist with exceptional c...
ZIPC1_UKTJ
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