Technical Services Manager page is loaded## Technical Services Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ495566**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Technical Services Manager – 20/22 Ropemaker St.**20-22 Ropemaker Street is a prestigious 27-storey development comprising c. 440,000 sq ft of BREEAM 'outstanding' and WELL Platinum certified office, retail, and SME space in a prime City of London location Completed late 2023, the building features extensive roof terraces and houses Linklaters LLP as their global headquarters (Levels Gd-17) and Pension Insurance Corporation Ltd (Levels 18-23)JLL is instructed by the building owner, reporting to Old Park Lane Management (OPLM), to deliver all aspects of property and facilities management.**What this job involves:**The Technical Services Manager will be responsible for the day-to-day operational management and servicing of the landlord's mechanical and electrical services. Reporting to the General Manager, you will work as an integral part of the onsite FM team to deliver world-class engineering services that enhance customer satisfaction and support sustainability goals.**What your day-to-day will look like:****Operational Management*** Ensure highest standards of management and maintenance of building technical services, with specific regard to expenditure and budgetary considerations* Manage M&E maintenance, EMS systems, and smart building technologies to operate an intelligent building where technology and data are optimized as strategic assets* Be familiar with all HVAC and electrical equipment and ensure adequate maintenance contracts are in place to cover O&M manual requirements* Respond to emergency situations, troubleshoot operational issues, and provide problem-solving support**Service Delivery*** Drive and ensure compliance with OPLM's and JLL's Central London Technical Services Strategy* Support energy use optimization for occupiers as part of a wider ESG plan and journey towards Net-Zero-Carbon in operation* Deliver technical services in line with proven standards such as ISO 55001* Ensure one-off and non-contractual technical tasks are fulfilled to high specification within dedicated timeframes, including out-of-hours services for occupier events**Contract & Financial Management*** Manage all M&E consultancies and procured services contracts, ensuring they are fit for purpose and within agreed budgets* Monitor contractor performance against agreed standards and use accredited contractors based on framework agreements* Assist with budget formulation and management, control capital project expenditure, and support invoicing and debt management**Health & Safety and Compliance*** Establish and maintain highest quality health & safety regimes, including responsibility for JLL's health and safety web tool suite* Ensure governance compliance with JLL engineering policies, site-based operating procedures, and lease requirements* Be aware of contractual obligations in providing MEP services to tenants and tenant responsibilities for maintaining their own plant**People Leadership*** Provide day-to-day guidance, direction, and development of site-based MEP and technical contract staff* Foster a unified One Team relationship between management, service partners, and stakeholders* Manage appraisal and development programs including training and succession planning**Required Skills & Experience****Essential*** Over 15 years in engineering and building services experience* Technically qualified professional with thorough understanding of BMS, BAP, AMR, BIM, HVAC, and CAFM systems* Proven knowledge of technical services, intelligent building systems, sustainability, and energy management* Experience in operational facilities management and managing services to meet KPIs* Financial acumen to manage budgets and contract costs* Knowledge of building regulations, legislation compliance, and best working practices**Personal Attributes*** Proven leader adept at managing teams of varied individuals* Strategic thinker with ability to implement continual improvements* Excellent verbal and written communication skills with ability to build rapport with customers* Capable of prioritizing multiple work streams and resolving high-stress situations* Meticulous organizational skills, conscientious and driven* Willingness and flexibility to work weekends and evenings as required**Success Measures*** Achievement of client KPIs as defined in the Property Management Agreement* Customer satisfaction as measured in annual survey results* Achievement of energy and carbon reduction targets* Continuous service delivery with minimal unmanaged disruption#LI-JA1**Location:**On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees
#J-18808-Ljbffr