Housing Officer
Burton on Trent
Flexible - full time - 37.5 hours per week
Contracted position
Duration: 3-6 months
Hourly Rate: £Negotiable
Our client, an organisation based in Bur is looking for a Housing Officer to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.
Responsibilities
* Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents.
* Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.
* Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.
* Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.
* Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns.
* Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues.
* Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues.
Qualifications
* Previous experience within a housing officer position
* Enhanced DBS - preferred
* Access to a vehicle
Equal Employment Opportunity Statement
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
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