NEW VACANCY (PK9069)
An attractive salary & package is available
Monday to Friday, Office Hours
Travel: Occasional UK Client Visits
Employment Type: Full-Time, Permanent
Our Client is a leading multi-site UK label manufacturer, renowned for innovation, quality, and service across diverse market sectors. With a strong reputation for technical expertise and customer partnership, the business continues to expand its capabilities, including the installation of a high volume Digicon line, creating new capacity and growth opportunities.
Seeking a driven and commercially focused Strategic Account Manager to oversee a portfolio of key customer accounts while proactively identifying and developing new business opportunities. This pivotal position requires a blend of account development, project management, and strategic sales planning.
Working from their Derbyshire site, you will play a critical role in strengthening customer relationships, maximising account performance, and filling newly available production capacity with profitable work.
Key Responsibilities:
1. Manage, retain, and grow a portfolio of established customer accounts across multiple sectors, ensuring exceptional service and long-term partnerships.
2. Act as the primary point of contact, supporting customers with technical enquiries, project updates, and ongoing commercial needs.
3. Proactively source and secure new business to support the company's growth strategy, with a particular focus on utilising additional capacity on a brand new Digicon machine.
4. Collaborate closely with internal departments, including production, planning, artwork, and operations, to ensure the smooth delivery of customer projects.
5. Prepare quotations, costings, and tender responses in line with company pricing structures.
6. Conduct occasional customer site visits, presentations, and project reviews to strengthen relationships and win new business.
7. Maintain accurate CRM records and produce regular sales forecasts and performance reports.
Skills & Experience Required:
8. Proven experience in account management, sales, or commercial roles within the print, labels, or packaging sectors (highly desirable).
9. Strong understanding of production processes, ideally within labels, digital print, flexo, or related industries.
10. Exceptional relationship-building and communication skills.
11. A proactive, strategic mindset with a strong focus on new business development.
12. Ability to manage multiple projects, deadlines, and customer expectations simultaneously.
13. Commercially astute with strong negotiation and pricing skills.
14. Confident working with internal teams to ensure high-quality customer delivery.
15. Full UK driving licence.