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General Manager - London, Chiswick
What we offer You:
* £41,650 - 53,350 OTE (basic salary plus service charge; data suggests earning between £1 to £5 per hour on top of your pay)
* Service charge split equally (100% to employees)
* Guaranteed full-time contracted hours
* Complimentary team food & soft drinks during shifts
* VIB (Very Important Burgers) – £100/month, food & drink allowance off shift
* Your birthday off work, fully paid
* 28 days holiday (including bank holidays)
* Up to £1000 “Refer a Friend” scheme (T&C apply)
* Access to online 24/7 GP
* Discounts on hospitality, retail, and gym memberships
* Cycle to work scheme
* Enhanced company sick pay after your first year with Honest
* Enhanced maternity or paternity pay after your first year with Honest
* Craft Exchange Programme – paid opportunities around Honest, such as sign-writing, social media, etc.
The role and You:
We’re seeking a General Manager who leads with positive energy, passion, and humility. You will host customers like family, providing memorable "old-school hospitality". You’ll take pride and ownership of your restaurant, supporting your local community. As a leader, you'll guide and coach your team, work closely with your Head Chef and management team to meet KPIs, standards, and team welfare. You’ll foster a culture of loyalty, positivity, and opportunity, impacting your team and customers positively. Reporting to the Operations Manager, you'll build strong relationships with other restaurant teams and the Support Office.
Areas of responsibility:
* Managing and developing your team
* Ensuring Food Safety and Health & Safety compliance
* Recruitment & training
* Achieving set KPIs
* Managing costs and commercial aspects
* Compliance & reporting
* Driving sales growth through continuous improvement in service and restaurant performance
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