As our next Technical Services Engineer, you will provide onsite and remote support as part of our Infrastructure team, addressing IT issues across various technology domains, including Office 365, networking, Windows desktop support, and backups.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
Hours: Mon-Thurs 8am-5pm, Fri 8am-2.30pm - Due to the nature of this role you will be working on site 5 days a week
The Key Requirements
An understanding of and experience with support and implementation of parts of the following technology areas.
VMware; management, and deployment of Virtual Machines.
O365
Automated Patch management via WSUS and third-party tools.
End user support i.e. Windows 10/ Windows 11, VPN, account administration etc.
Network technologies i.e. TCP/IP, VPN, DHCP/DNS, Firewall etc.
Windows Server technologies (Active Directory, Group Policies, Remote Desktop Services, etc.).
Backup technology (Veeam).
A methodical troubleshooting approach and strong attention to detail.
Qualifications in Microsoft, Cisco, VMware & Veeam certifications (desirable but not required)
An ability to work to tight deadlines and manage priorities
Up to date knowledge of technologies
Good Problem solving and decision-making skills
Ability to work to tight deadlines
About the company
At Encirc, we make, fill, and move glass.
Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food, and beverages industries.
With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire, and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future.
Joining Encirc means you will be joining a business with a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers' products, we are conscious disruptors prioritising sustainability and modern technology. As a forward-thinking and sustainable business, we are committed to achieving zero emissions by 2030.
Our Values
At Encirc, we're proud to be a forward-thinking manufacturer in a world that's increasingly socially and environmentally conscious. Our culture is built around six core values that sit at the heart of everything we do. They guide how we work, how we make decisions, and how we support one another-helping us create a workplace where everyone can thrive.
These values aren't just words on a wall; they're lived, shared, and championed across the business, shaping our mindset and inspiring us to keep making Encirc great for everyone.
Equal Opportunities
Encirc is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion.
We also want to ensure our recruitment process is accessible to everyone. That's why we have partnered with Recite Me to offer an accessibility toolbar on our job search page, recruitment application system, and website. The toolbar includes screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 65 text-to-speech and styling options.
To activate the Recite Me toolbar, click on 'Manage Cookies' and turn on the 'Accessibility Toolbar' option.
Next steps
Click apply, submitting an up-to-date CV tailored to this job opportunity. You can expect to receive an update on your application within two working days. We will contact you via email, so if you don't hear from us, please check your junk mail. We look forward to hearing from you. #chooseglass
PLEASE NOTE: We reserve the right to close this advertisement early if we receive a high volume of suitable applications. xsngvjr
Thank you for your interest.