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School office manager/exams officer

Coulsdon
Greyson Carter
School office manager
£25,000 - £35,000 a year
Posted: 4 October
Offer description

Purpose of the Role

This pivotal role combines leadership of the school's administrative office with responsibility for the efficient coordination of all examinations. The postholder ensures smooth day-to-day operations, compliance with statutory requirements, and accurate, secure management of exams in line with JCQ and awarding body regulations.

Key Responsibilities

Office Management

* Lead, manage, and develop the school's administrative team.
* Oversee reception, attendance, admissions, and general office functions.
* Manage school communication systems (letters, newsletters, website, MIS).
* Ensure accurate maintenance of pupil and staff records in line with GDPR.
* Support senior leaders with timetabling, data analysis, and reporting.
* Act as first point of contact for parents, visitors, and external agencies.
* Manage office budgets, ordering, and resources efficiently.

Exams Officer Duties

* Plan, organise, and administer all internal and external examinations.
* Register candidates, make entries, and liaise with awarding bodies.
* Ensure compliance with JCQ regulations and school policies.
* Recruit, train, and manage invigilators.
* Oversee secure storage and distribution of exam papers.
* Prepare exam timetables, seating plans, and candidate information.
* Support students with access arrangements and special considerations.
* Collate and distribute results, manage post-results services (remarks, appeals).
* Act as the main contact for exam boards, inspectors, and auditors.

Person Specification

Essential

* Proven experience in school administration or office management.
* Strong organisational and leadership skills.
* Excellent IT skills (MIS systems such as SIMS/Bromcom, MS Office).
* Knowledge of JCQ regulations and exam administration processes.
* High attention to detail and ability to work under pressure.
* Strong interpersonal and communication skills.

Desirable

* Previous experience as an Exams Officer.
* Experience managing staff and budgets.
* First Aid and/or Safeguarding training.

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Experience:

* Office Manager or Exams Officer: 2 years (preferred)

Licence/Certification:

* DBS (preferred)
* Driving Licence (preferred)

Work Location: In person

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