Digital Services Business Manager
Location: Northern England & Scotland. Salary: £39,000–£40,000 base plus bonus up to £15,000. Company: Royal Canin (Mars).
We are looking for a driven Digital Services Business Manager to join our Pet Professional team, spearheading growth and adoption of digital recommendation services within the veterinary community. This field‑based role covers a large, varied territory across the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands.
Responsibilities
* Identify and prospect new business opportunities to expand digital footprint.
* Recruit veterinary clinics to our digital recommendation service and increase use of digital platforms.
* Educate and train veterinary staff on digital systems to ensure continued engagement.
* Manage a territory of up to 750 accounts, including independent and corporate clinics, hospitals and charities.
* Collaborate with internal teams (Veterinary Business Managers, Marketing, Key Accounts) to deliver seamless customer experience.
* Represent Royal Canin at trade shows, seminars and conferences.
* Gather and report market intelligence, including competitor activity and customer feedback.
Qualifications
* Proactive and results‑driven with passion for digital technology and veterinary industry.
* Professional qualification in IT, science or related field.
* Experience working with digital systems.
* Strong planning and problem‑solving abilities with a customer‑focused mindset.
* Strong presentation, communication and IT skills (Microsoft Word, Excel, PowerPoint).
* Driver's licence with clean driving record.
Desirable experience
* Proven track record in sales or account management.
* In‑depth knowledge or direct experience of veterinary industry.
Benefits
* Private healthcare and equal parental leave.
* Generous pension up to 9% contribution.
* Life assurance 4× salary.
* EV salary sacrifice scheme.
* Gym membership and wellbeing support.
* Annual leave starting at 24 days, rising to 32 with service.
What You Can Expect from Mars
* Work alongside 130,000+ associates worldwide guided by the Five Principles.
* Be part of a purpose‑driven company shaping “the world we want tomorrow”.
* Access world‑class training and development from day one.
* Join a company with industry‑leading salary and benefits package.
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