We’re looking for a motivated and adaptable *School Support Engineer* to join our dynamic team. In this role, you’ll provide IT support for a *Multi-Academy Trust (MAT)* delivering Primary, Secondary, and Post-16 education in *Seaford, East Sussex*, ensuring the smooth operation of their IT services.*What You’ll Do:** Provide advanced *desk-side IT support* for a large MAT customer as part of our Educational Services team, currently spanning three geographically separate locations within Seaford, East Sussex.* Diagnose and resolve IT issues for staff and students, both in person and remotely.* Maintain and update *hardware, software, and network systems* as required.* Provide end-user support for various IT applications.* Contribute to *IT projects* and implement new technologies as needed.* Provide *on-demand support* across multiple sites, attending as required.* Opportunity to *support non-education projects* within the wider corporate business when workload and resourcing allow.*What We’re Looking For:** *Right to work* in the UK.* Minimum 1 *years of IT support experience* in a corporate or educational environment.* Alternatively, suited to someone having just completed an IT apprenticeship in an Education or corporate IT Service Desk/MSP setting.* Solid understanding of *IT fundamentals* (hardware, software, networking, and server technologies).* Experience supporting:* *Microsoft 365** *Active Directory** *Windows Server* (including File & Print Services, Group Policy, DHCP, DNS, etc.)* *Windows 10/11* (intermediate to advanced support)* *PC hardware repairs* (laptops and desktops)* *Audio/Visual systems* (Smartboards, projectors, visualisers, speaker systems, etc.)* Strong *problem-solving* and *analytical skills*.* Excellent *communication* and *interpersonal skills*, with the ability to explain technical concepts to non-technical users.* Proactive and *team-oriented* approach.* Willingness to *learn and adapt* to new technologies.* Ability to *work independently* with minimal supervision on day-to-day activities.* *Full UK driving licence* and *own vehicle* insured for business use (business mileage paid at HMRC rates).* Offer of employment dependant on *passing Enhanced DBS* checks (funded by us)* *Relocation assistance not offered**Bonus Points If You Have:** Experience working in an *educational environment*.* Knowledge of *Cisco Meraki LAN/Wi-Fi infrastructure*.* Relevant *IT certifications* (e.g., Microsoft 365/Azure Fundamentals, CompTIA).* Familiarity with *school-specific applications* (e.g., SIMS, Arbor, EdulinkOne, 4Matrix).*What We Offer:** *Up to £26,000* annual salary (depending on experience).* *20 days’ annual leave* plus bank holidays.* *Company pension scheme*.* *Ongoing career progression and development* opportunities.* *Employee discount scheme*.* *Company-funded socials and lunches*.* *Business mileage paid* at HMRC rates.*Interested?*We encourage you to apply!Job Types: Full-time, PermanentPay: Up to £26,000.00 per yearBenefits:* Company events* Company pension* Employee discount* On-site parkingWork Location: In person