Overview
Join to apply for the CCTV Operator role at Mitie Cleaning & Hygiene Services.
Mitie, the UK's leading facilities management and professional services company, are growing our IKEA Security Operations Centre and are looking for people to join us on a permanent basis. You do not need previous experience as full on the job training will be provided, including a fully funded CCTV SIA licence. If you are an excellent communicator with a great telephone manner and computer knowledge, we want to speak with you!
Responsibilities
* To be a member of the MITIE/IKEA ISOC team
* Using CCTV to identify criminal behaviour happening with IKEA Units
* Supporting IKEA Co-workers on the phone
* Input of security and crime incident data into a central database
* Providing a high level of customer service to our client
* Engagement with the MITIE loss prevention team
What We Are Looking For
* Excellent communication & customer service skills
* Ability to multi-task and prioritise daily workload
* Committed and motivated
* Experience of working as part of a team
* Reliable, trustworthy and enthusiastic
* Must have a SIA CCTV badge
* Retail security experience
* £27,811.50 per annum working a 4 on 4 off/5 on 3 off shift pattern
* Varied shifts of 11 hours Monday to Saturday and 7 hours on Sunday, shifts between 11:00 and 22:00 Monday to Saturday and 10:30 to 17:30 on Sunday
* A competitive salary
Benefits
* Training, career development & progression
* Additional benefits incl. access to online GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
* Free parking
* On-line salary advance options through Salary Finance
* Choices lifestyle benefits platform (holiday purchase options, dental, critical illness insurance, technology purchases, etc.)
* MiDeals high street discounts and cycle-to-work scheme
* Life cover up to four times salary; enhanced pension contributions; save-as-you-earn; Mitie Matching Share Plan
* Mitie Stars recognition program with monthly prizes and annual top prize
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make reasonable adjustments during the recruitment process, please let us know by emailing us.
Since 1987, Mitie’s 68,000+ employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across banking, government, hospitals and schools.
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