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Case manager: complex customer resolutions

Barton-upon-Humber
Wren Kitchens Limited
Case manager
€35,000 a year
Posted: 23h ago
Offer description

Wren Kitchens Limited is seeking a passionate Case Manager to join their Customer Installation Centre in Barton-upon-Humber. In this role, you will manage high-level complaints and ensure timely and fair resolutions while maintaining customer trust and brand reputation.

The ideal candidate will exhibit strong judgment, effective communication skills, and the ability to handle sensitive situations with empathy and authority, ultimately turning challenges into positive customer experiences.

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