Overview
Join Our Team as a Care Navigator at North Beverley Medical Centre in Beverley. 28 hours per week across a 4 day week; shift pattern to be confirmed. Closing date: 26.09.2025. Interviews intended for week commencing 29 September 2025. This role is suitable for an applicant with experience in a primary care setting; training will be provided. EEO statements: (if applicable) please note that the organisation is open to UK residents and prior applicants need not apply.
Key Details
Salary: £10 to £12.21 per hour (Dependent on Age). Pay under review. Contract: Permanent. Working pattern: Part-time. Location: Pighill Lane, Beverley, HU17 7JY. Job posted: 12 September 2025. Reference: A0724-25-0011.
Responsibilities
* To ensure the effective and efficient administration of the Practice.
* To provide day-to-day management of all workloads and tasks within the Practice.
* Code incoming clinical letters efficiently and complete any required actions.
* Proactively communicate information between relevant patients and clinicians.
* Develop and maintain individual and team performance.
* Ensure compliance with health and safety and employment legislation.
* Offer general assistance to the practice team, patients and visitors in person or over the telephone.
* Receive and direct patients courteously and efficiently to access the appropriate service or healthcare professional.
* Undertake administrative duties contributing to the smooth running of the Practice.
* Ensure communication to and from patients and other members of the primary care team and external agencies is accurate and timely.
Qualifications & Experience
* Essential: educated to GCSE level or equivalent.
* Desirable: Care navigation certificate; customer service qualification.
* Experience: Essential – experience of working with the public and administrative duties.
* Desirable – experience of working in a healthcare setting; experience inputting data and clinical coding.
Skills
* Excellent communication skills (written and oral).
* Clear, polite telephone manner.
* Competent in the use of Office and Outlook.
* Effective time management (planning and organising).
* Ability to work as a team member and autonomously.
* Good interpersonal skills; problem solving and analytical thinking; ability to follow policies and procedures.
* Strong IT skills and SystmOne user skills are desirable.
About Us
North Beverley Medical Centre is committed to providing exceptional healthcare and patient-centered care. We offer a wide range of medical services and strive to be a friendly, well-run practice using System One. We are part of the Beverley Primary Care Network and work closely with other practices within the PCN.
Employer Details
North Beverley Medical Centre, Pighill Lane, Beverley, HU17 7JY. Website: https://www.northbeverleymedicalcentre.co.uk/
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