There has never been a more exciting time to join our fast-growing team. Providing you with a fantastic opportunity, we are seeking an experienced and motivated Pharmacy Operations Manager to lead our Dispensary department. This is an exciting opportunity to make a real impact in a growing organisation. You will be looking for a new challenge, bringing with you a high level of dedication and drive. You will be ambitious and excited by growth.
We offer a dynamic working environment with rewarding opportunities, we believe in investing in our employees, so if you are looking for a change or want to take on a new challenge, we are willing to discuss this role in further detail with you.
About the Role
As Pharmacy Operations Manager, you will:
* Provide visible and professional leadership across the dispensary, homecare, distribution, and QA teams.
* Take responsibility for the safe and effective running of the operational pharmacy service, including:
* Oversight of medicines receipt, storage, distribution, and supply.
* Management of homecare pharmacy activities in line with clinical and contractual expectations.
* Implementation and assurance of quality systems and continuous improvement initiatives.
* Ensure full compliance with Good Distribution Practice (GDP) and MHRA standards, maintaining safe systems of work and ensuring medicines are handled, stored, and transported correctly.
* Support delivery of the service model, including participation in any weekend, late, or bank holiday rotas if required.
* Lead the operational response to drug alerts, recalls, shortages, and other medicines-related incidents.
* Ensure effective use of pharmacy information systems to monitor service activity, report on KPIs, and drive improvements.
* Work collaboratively with clinical, nursing, logistics, and governance teams to ensure seamless medicines supply and support excellent patient outcomes.
* Act as a role model and senior point of contact for staff queries, patient safety concerns, and service escalations.
Other Responsibilities
* Budget and Resource Management
* Manage departmental budgets and resources efficiently.
* Control stock levels and collaborate with finance teams to manage costs and reduce waste.
* Regulatory Compliance and Audit
* Lead and coordinate internal and external inspections and audits.
* Prepare documentation and evidence for MHRA, GPHC, or other regulatory bodies.
* Ensure all staff complete mandatory training and comply with health & safety policies.
* Risk Management and Incident Reporting
* Manage risk registers and ensure timely reporting and investigation of incidents and near-misses.
* Drive patient safety initiatives and promote learning from incidents to prevent recurrence.
* Service Development and Change Management
* Lead projects to improve pharmacy service delivery and operational efficiency.
* Implement new systems or policies to support operational excellence.
* Stakeholder Engagement
* Build strong working relationships with clinical teams, commissioners, and partner organisations.
* Represent pharmacy operations at meetings and inspections.
* Staff Development and Performance Management
* Conduct appraisals, manage performance, and identify training needs.
* Promote a positive working culture and support workforce wellbeing.
* Data Analysis and Reporting
* Analyse service data and KPIs to inform decision-making.
About You
We're looking for someone with:
* GPhC registration as a pharmacist or pharmacy technician
* Significant leadership experience in a hospital or homecare pharmacy environment
* Proven ability to manage operational services at scale, ideally across dispensing, distribution, and homecare
* In-depth knowledge of GDP, medicines handling legislation, and clinical governance
* Strong people management skills and experience leading multi-disciplinary teams
* Excellent communication, planning, and analytical skills
* A proactive and improvement-focused mindset
Why Join Personal Homecare Pharmacy?
We are a specialist pharmacy service delivering tailored care to patients in their own homes. You'll join a collaborative, forward-thinking team where your expertise will directly impact service quality and patient safety. This is an excellent opportunity to influence the strategic direction of medicines operations in a growing and complex healthcare setting.
Rewards:
* Salary - Up to £60,000, dependent on experience
* Generous holiday allowance
* Volunteer days off
If you have a hospital or a community pharmacy background and a desire to expand your knowledge and gain expertise in these specialised areas of healthcare, we look forward to hearing from you.
Job Types: Full-time, Permanent
Hours of work - 8am- 5pm (40 hours a week)
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitals and Health Care
We’re updating this description for clarity and to remove nonessential items. This posting does not include links to external tracking or unrelated notices.
#J-18808-Ljbffr