Job Title: Payroll Office Assistant Location: Cumbernauld Work Pattern: Full time - Monday-Friday, Fully Office Based About Optical Express As the UKs leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. We are seeking a detail-oriented and organised Payroll Office Assistant to join our team. The successful candidate will provide administrative support to the payroll department, assisting with weekly expense runs, managing employee details, processing new starts and leavers, handling both electronic and paper filing, and answering phone inquiries. This is an excellent opportunity for someone looking to build a career in payroll administration while ensuring smooth and accurate operations. Key Responsibilities: Assist with processing weekly expense runs, ensuring timely and accurate submission of expenses. Support the processing of changes to employee details, including address, bank information, and tax details. Manage electronic and paper filing of payroll documentation, ensuring all records are kept up-to-date and compliant with company policies. Coordinate and process information related to new hires and employee leavers, including preparation of documentation and payroll updates. Answer incoming phone calls, address queries, and direct calls to appropriate team members as needed. Assist with any other payroll-related administrative tasks, as required by the payroll department. Key Requirements: Previous experience in an office or administrative role, ideally with exposure to payroll or HR functions. Strong attention to detail with a high degree of accuracy. Excellent organisational and time management skills. Good communication skills, both written and verbal. Ability to handle confidential information with integrity and discretion. Proficient in Microsoft Office Suite (Excel, Word, Outlook) and comfortable with digital filing systems. Ability to work efficiently in a team-oriented environment. What’s in it for you? An industry leading salary plus excellent bonus potential State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme Free Parking Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.