A community care organization in Ilford is looking for an enthusiastic IT Helpdesk professional to be the first point of contact for staff IT issues. Responsibilities include troubleshooting hardware and software problems and providing excellent customer care. The ideal candidate has strong communication and problem-solving skills, along with a solid understanding of Microsoft 365 and ITIL processes. This full-time role requires onsite presence five days a week and offers an opportunity to contribute to intensive digital transformation efforts.
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