At Webmart, we are a passionate team on a mission to drive positive change in the marketing industry. Our focus is helping businesses adopt sustainable marketing practices that benefit both people and the planet. We believe in innovation and collaboration. By working closely with partners, we strive to reduce the environmental impact of marketing activities. Together with our clients, we create integrated marketing campaigns that prioritise our planet’s well-being. We are change agents, dedicated to doing things differently. We seek individuals who share our passion for creating a more positive, sustainable, equitable, and successful world. We are here to do good in the world by sharing profits with our staff, reducing our environmental impact through our Oxygen Farm, and supporting charities with over £720,000 donated. As a proud B Corp, we are part of a movement of companies using business as a force for good. Join us at Webmart and be part of a dynamic community that values purpose, creativity, and growth. Together, let’s shape a better future for businesses and the world. Apply now and embark on a rewarding journey with Webmart. The Role
We’re looking for an Account Manager to join our Bicester Client Services teamdelivering marketing print campaigns through exceptional customer service. The role is hybrid, with the view of coming into the Bicester office a few times a month. Our core working hours are 08:30 am to 17:30 pm, Monday to Friday with one hour for lunch. There is the potential to negotiate flexible working options. Main Responsibilities
Relationship Management & Account Development
Build and maintain strong relationships with key clients. Promote and consult on Webmart’s products, services, and value proposition. Drive growth through upselling, cross-selling, and campaign collaboration. Monitor client satisfaction and proactively support client needs. Collaborate with the Business Growth Team and Sales for onboarding and account expansion. Campaign & Project Management
Oversee and deliver complex print campaigns and projects. Ensure projects meet deadlines, specifications, and relevant certifications (e.g., FSC/PEFC). Identify opportunities to upsell and improve campaign offerings. Resolve any project disputes or issues promptly and professionally. Required
Strong relationship and communication skills. Exceptional attention to detail. Ability to coordinate and prioritise across multiple accounts/projects. Account management experience in a client-facing role within DM / POS / Print. Good technical print knowledge. Commercial awareness and drive to hit revenue targets. Proactive, organised, and solutions focused. Nice to have
Direct Mail experience & understanding of RM/DSA requirements. Basic data knowledge and ability to have conversations with customers about data cleansing and processing. Passion for sustainability. Understanding of industry regulations and standards (eg GDPR, FSC, PEFC) Experience leading customer reviews and implementing continuous improvement plans. Working at Webmart, you also get*
From day 1
25 Days Holiday and Bank Holidays, pro rata 2 Family Days, pro rata Birthday off Free use of Webmart Oxygen Farm (just pay cleaning fee) Free access to external helpline for confidential mental health and wellbeing support (also covering topics such as financial and legal advice) for you and anyone in household who is 16 or over £500 available for counselling services or other mental health support Subsidised gym membership Hero of the Month (HOTM) award scheme Volunteering day and £250 charity donation Companywide target driven wheel spins (charity and prize money) Entry into our BFOA scheme- Bonus for Outstanding Achievement On successful completion of probation (usually six months)
Private Health Insurance Option Emergency Staff Loans Cycle to work scheme support After 2 years of service
Move from BFOA scheme to the Senior Executive Incentive Scheme (SExI Scheme) – which is a profit share scheme where a proportion of profits are shared at the business’ discretion After 5 years
Increased employer pension contributions After 10 years
Increased employer pension contributions Unpaid sabbatical option All employees can take their Webmart birthday off if it falls on a weekday after 10 years of service *Some benefits are at the employer’s discretion. Diversity Statement
Webmart are committed to diversity, equity, and inclusion and every role is open to applications from all sections of society. We aim to build a workplace where we understand the whole person, to build a culture of inclusion and belonging where Webmarteers can be themselves. How to apply
If you would like to apply for the role, please contact us using the form below. For applications we require a CV and Cover Letter. We will be closing applications on 18 th June and will respond to all applicants. We are planning to run interviews virtually in the first instance and then in our Bicester office after this. We reserve the right to close applications early if a suitable applicant is found. If you would like some more information before applying or have any questions about the process, please contact enquiries@webmartuk.com. Ready to apply?
Accepted file types: pdf, doc, docx, Max. file size: 128 MB.
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