Overview
Hatfield, Hertfordshire, United Kingdom (Remote)
Employee Relations Advisor/ Human Resources Advisor - Permanent
Hybrid - 2x days a week onsite in Luton (LU4 9TT)
Full Time, 40 hours per week
Relish the opportunity to drive ER excellence!
Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of approximately 400 managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more - no two days truly are the same!
Responsibilities
As an Employee Relations Advisor, you will:
* Support the Ocado Logistics management team as a central hub for employee relations guidance.
* Take ownership of ER cases, including high-level disciplinaries, appeals, grievances, sickness (short-term and long-term), data reporting and more.
* Provide advice and support to managers across a broad spectrum of ER areas.
Why Join Us
* Work you will be proud of: Make a valuable difference where your ideas are heard and creativity is embraced. Be a champion for diversity and inclusion across the organisation.
* Flexibility: Hybrid working with 2x days in the office and 3x days working from home.
* Be empowered: autonomy to manage your own caseload with support from a dedicated team. Career pathway opportunities and development plans (87% of salaried roles are filled internally).
What we're looking for / Qualifications
To be successful in this role, you will need previous ER experience in a fast-paced, high-volume environment, plus:
* Up to date knowledge of UK employment law
* Highly organised with the ability to prioritise and multitask when handling volume cases
* Ability to keep accurate records of all actions and documentation relating to cases from start to conclusion, including attending meetings and taking notes
* Passion for initiatives that improve performance, attendance, retention and the overall employee experience
* CIPD qualifications, desirable
If you are passionate about Employee Relations and have experience providing advice and supporting managers across ER areas, you’re encouraged to apply. Even if you don’t meet all criteria, your perspective and enthusiasm could be valuable to the team.
Note: Your previous roles may have included: Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor.
Next Steps
Once you apply, our Talent Acquisition team will review your application. If successful, we will contact you to schedule an informal conversation to discuss suitability and answer questions.
What we offer you
* Flexible Work: 30 days of 'work from anywhere' policy
* Private Medical Cover: comprehensive private medical insurance
* Family-Friendly: maternity, adoption, shared parental leave, and paternity leave
* Pension Plan: employer contribution matching up to 7%
* Generous Leave: 25 days, rising to 27 after 5 years, with option to buy more
* Financial Aid: interest-free train tickets and Cycle to Work Scheme
* Share Schemes: participate in share plans
* Shopping Perks: 15% discount on Ocado.com and savings at retailers/restaurants
* Financial Protection: Income Protection and Life Assurance
Here at Ocado Logistics, our people, technology and customers work side by side supporting the communities we serve. We’re all in it together and ready to roll up our sleeves.
Join Ocado Logistics, where there are bags of possibilities.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.
Job Information
* Job Identification 644
* Job Category People
* Posting Date 09/16/2025, 08:48 AM
* Job Schedule Full time
* Locations Building 1 Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9UL, GB (Remote)
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