Solution Architect
Location: Durrington, Worthing (Hybrid working arrangements, on site presence will be required)
Rate: £800 per day (Inside IR35)
Contract Length: Initial 6 months (expected to extend to 12 months)
About the role
We are recruiting an experienced Solution Architect on behalf of our leading utilities client to lead the design and delivery of enterprise‑scale Case Management solutions across critical operational areas. This role will play a key part in modernising and automating complex business processes, ensuring systems are scalable, efficient, and aligned with wider organisational architecture.
Key Responsibilities
* Architecture & Solution Design: Design end‑to‑end architectures for case‑driven processes, including intake, triage, investigation, resolution, and reporting.
* Translate business requirements into conceptual, logical, and physical solution designs.
* Define data models, workflow structures, and orchestration patterns to ensure scalability and maintainability.
* Ensure solutions align with enterprise architecture standards, security frameworks, and regulatory obligations.
* Case Management Platform Expertise: Lead configuration and extension of enterprise case management platforms, including case data structures and relationships; workflow automation, rules engines, and decision logic; forms, portals, dashboards, and user experience components; integration capabilities (APIs, event frameworks, connectors).
* Provide technical leadership to delivery teams, ensuring best practice and governance adherence.
* Stakeholder Engagement & Delivery Leadership: Facilitate workshops to define case types, workflow variations, SLAs, and reporting needs; collaborate with business and technical stakeholders to validate designs and ensure operational alignment; produce architectural artefacts including solution blueprints, integration maps, sequence diagrams, and data flow diagrams; support delivery planning, estimation, and risk management activities.
* Governance, Quality & Continuous Improvement: Establish architectural guardrails and governance models; conduct design assurance reviews to ensure solutions are secure, robust, and performance‑optimised; drive continuous improvement through automation, platform enhancements, and process optimisation; promote reuse of architectural patterns and components across implementations.
Required Skills & Experience
Technical Skills
* Strong experience designing and delivering solutions using enterprise case management or workflow automation platforms.
* Deep knowledge of case lifecycle management and workflow orchestration, rules‑based decisioning and dynamic routing, data modelling and auditability, integration patterns (REST, SOAP, event‑driven messaging, identity integration).
* Azure background and familiarity with cloud security best practices.
* Strong design and governance experience (not purely delivery‑focused).
Professional Skills
* Ability to translate complex business problems into scalable technical architectures.
* Excellent stakeholder management and communication skills.
* Experience working in Agile or hybrid delivery environments.
* Proven leadership guiding technical teams and architectural decision‑making.
Preferred
* Certifications in enterprise architecture frameworks (e.g. TOGAF, SAFe Architect).
* Experience in public sector, utilities, financial services, or healthcare environments.
* Exposure to operational transformation, service design, or process optimisation initiatives.
* Candidates with varied technology experience (not cloud‑migration‑only focussed).
Equal Opportunities Statement
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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