This role is a 6 month fixed contract Role overview This is a pivotal role within the Parts Inventory team, the right candidate will have exceptional organisational skills and will be tasked with placing stock orders with our parts suppliers, chasing etas and price checking. Ensuring the system is always up to date and reflects reality for our customer service colleagues to be able to support our customers. The suitable candidate will work across functions customer service, finance and also our parts warehouse. Working with our goods in team to understand delivery shortages and invoice queries and then working with suppliers to understand root cause. Key tasks Issuing purchase orders to our suppliers, via system MRP Working with suppliers to maintain accurate information on delivery due dates Ensuring pricing is accurate and up to date against supplier confirmations Liaising across other business functions ensuring the flow of information between teams is maintained Supporting parts stock controllers with ad hoc requests and improvement projects to maintain the right stocking levels to support the business Supporting the returns process for all our customers ensuring the timely management and approval of returns and credit process Criteria Knowledge and Skills (what you know and what you can do) Exceptional organisation skills Good communication and people skills Ability to prioritise work effectively to meet business requirements Great customer service and communication skills Excellent planning and organisation skills Good knowledge of Excel Customer service skills Experience (what you have done) Computer literate with experience across the Microsoft office suite and business systems Consistent demonstration of working to a high level of accuracy with excellent attention to detail Demonstrated history of meeting targets consistently Supply Chain purchasing experience Experience of working in a busy office environment and to tight deadlines Personal qualities (the way you think and act) Ability to cope with multiple priorities and changing environment About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!