We are a 5-star holiday park, seeking the next superstar to join our team.
This job is for a highly efficient person capable of multitasking.
Main Purpose of the Job
To oversee the effective running of the entire job process operation on a daily basis. Working closely with the Maintenance Manager, Housekeeping Manager and Reception.
Days of work - March - November
8.30am - 5pm Daily with Sunday and Wednesday as days off
Days of work mid November - end of Feb
Monday - Friday 8.30am - 5pm
Key Duties during open season
* To ensure every job reported from cleaners, guests, owners and team is logged on the system correctly
* To manage to work load of the maintenance/housekeeping team in conjunction with the maintenance manager and housekeeping managers.
* To ensure all jobs are physically completed and then marked off on system
* To ensure any holiday home out of service is managed and communicated effectively to get it back into service.
* To ensure all rechargeable jobs are recharged correctly
* To ensure owners are kept up to date with job progress
* To co-ordinate the siting sheet on a weekly basis in conjunction with holiday home sales and maintenance manager
* To offer additional chargeable services to the owners
* To act as after sales support for the owners – dealing with any warranty issues
* To order any parts for the park as required and to record the expenditure
Key Duties when closed
* To manage the drain down process in conjunction with park operations manager including communication to owners.
* To manage the Hirefleet winter works process including snagging jobs, refurbishing as required.
* To manage the moves process of hire fleet holiday homes in conjunction with maintenance manager
* To offer additional re-chargeable services to the owners.
Health & Safety
* Ensure daily, weekly and monthly Health & Safety checks are completed and filed as per Company procedure and signed for
* Ensure all staff within your responsibility are aware of and understand their health & safety responsibilities and the Departments specific Health & Safety, fire safety procedures.
Other Duties
* Maintain a high standard of customer service and present a professional appearance and attitude at all times.
* To undertake relevant staff development and training as requested.
* To be responsible for the health and safety of self and others.
* You may be required to carry out such other reasonable duties as the Park may decide, without additional remuneration, should this be necessary to meet the needs of the business.
* Management have the right to vary this job description following consultation with you.
Job Type: Full-time
Pay: From £29,500.00 per year
Benefits
* Employee discount
* Free parking
* On-site parking
* Work Location: In person
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