Telesales Parts Advisor Location: Leicester Contract: Full-time We are looking for a motivated Telesales Parts Advisor to join a busy Parts Plus team in Leicester. In this role, youll handle inbound and outbound calls, support customers with accurate parts identification and ordering, and help maintain strong, professional customer relationships. Key Responsibilities: Handle inbound and outbound telesales calls to trade and retail customers Identify and supply vehicle parts accurately and efficiently Build and maintain strong customer relationships Process orders, quotations, and follow-ups using internal systems Work to sales targets while delivering excellent customer service Liaise with warehouse and delivery teams to ensure timely supply Maintain accurate customer and pricing records About You: Experience in telesales, customer service, automotive, or parts environment is desirable Confident and professional telephone manner Strong communication and organisational skills Customer-focused with a proactive approach Able to work effectively within a team Automotive parts knowledge is a bonus, but full training is provided Whats on Offer: Competitive salary with performance-related bonus Full training and ongoing development Career progression opportunities within a growing automotive operation Employee benefits including staff discounts A supportive, inclusive working environment If you are confident on the phone, organised, and enjoy helping customers, this is a great opportunity to join a growing team and develop your career in automotive parts.