We are looking for an Outfall Investigation Technician to join Thames Water permanently.
This role is part of the Environmental Protection Team, who are responsible for the delivery of the Surface Water Outfall Programme and investigation of polluted surface water outfalls suffering from widespread urban diffuse sources, mostly third-party misconnections.
What you'll be doing as an Outfall Investigation Technician:
* Identifying and tracing pollution in the affected catchments, and narrow down areas and sub-catchments to street and property levels using lift and look tracing, caging, CCTV and sampling.
* Carry out property surveys at domestic and commercial properties to check connections using dye and CCTV and identify misconnections or other pollution sources.
* Completing survey sheets detailing the issue for the customer to rectify.
* Perform follow-up visits to check rectifications, assist customers in finding solutions, and diagnose pollution at outfalls.
* Support network regions with reactive tracing where required, and STW catchment investigations.
* Technicians may also be required to install missing surface water rodding eye caps in private drains, which requires confined space entry and light civil work.
Base location: London - Travel will be required to the following locations: Hogsmill (KT13BW), Mogden (TW77LW), Maple Lodge (WD39SQ) & Slough (SL14QA).
Working pattern or hours: 36 Hours per week (Mon-Fri).
What you should bring to the role?
To thrive in this role, the essential criteria you'll need is
* Full UK Driving License for daily travel to locations for assigned project work and customer properties.
* Excellent customer service and communication skills.
* Competent at using the appropriate IT systems, GIS and O365 software.
* Excellent organisational skills.
Additional skills and experiences would be great to have/bring:
* Knowledge of drainage and sewerage systems is desirable.
* Previous experience in a similar role within the water industry.
We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.
Offering a salary up to £32,000 depending on skills and experience.
* Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
* Van and PPE provided for business use.
* Performance-related pay plan directly linked to company performance measures and targets.
* Generous Pension Scheme through AON.
* Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
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