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Department: RET-ECO-ECommerce
Location: 2016 Suite-A NW 39th street
Oklahoma City, OK, 73118
JOB SUMMARY: The Part-time E-Commerce Order Fulfillment Clerk will assist with picking, packing, and shipping all items purchased from the E commerce site and ensure that all items are shipped within 48 hours of the purchase being finalized.
Direct Reports: None
ESSENTIAL JOB FUNCTIONS:
* Punctual and dependable attendance.
* Prints pick lists, packing slips, and pulls sold items from shelving.
* Comply with Goodwill Central Oklahoma policies and Donated Goods E-commerce standard operating procedures (SOPs) and Goodwill Central Oklahoma’s safety and security policies and procedures.
* Verifies accuracy of each shipment.
* Pack, seal, label, and affix postage to each shipment.
* Maintains accurate shipping records and tracking numbers.
* Maintains a positive work environment by behaving and communicating in a positive manner with co-workers and the management team.
* Maintain overall E-commerce department appearance, including cleanliness of facility and housekeeping to Goodwill standards.
* Moves prepared shipments to shipping area and assists shipping company with pick up as needed.
* Meets the standards and expectations for the number of items picked and shipped each day.
* Attend all meetings and training as required by the Agency.
* Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report on any unsafe work conditions, accidents, or injuries immediately.
ADDITIONAL RESPONSIBILITIES:
* Perform other duties and projects as required by management.
QUALIFICATIONS:
* High School diploma or GED.
* 6 months of order processing experience is preferred.
* Must be 18 years old.
* Must pass a Goodwill approved criminal background check.
* Ability to speak, read and write the English language.
* Reliable transportation and communication, required.
CORE COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following:
* Live the Values
* Results Driven
* Customer Focus
* Communication
* Builds/Leads Teams
KNOWLEDGE, SKILLS, AND ABILITIES:
* High level of attention to detail.
* Excellent verbal and written communication skills.
* Strong organizational skills and the ability to work on several projects at once.
* Strong sense of internal and external customer service.
* Ability to adapt to growth and a changing environment within the Agency.
* Good math skills, reading skills and basic accounting knowledge.
* Good interpersonal skills: able to work well with a wide range of people.
* Good coaching skills.
* Strong time management skills and demonstrate adherence to timelines and schedules.
* Good follow-through on projects and deliverables.
* Good problem-solving skills.
* Demonstrate resourcefulness and ability to take initiative in development and completion of projects.
* Ability to complete and maintain:
* CPR and First Aid certifications
* Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing, and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
* The ability to push, pull and lift up to 50 pounds, or more with assistance.
* Employee is required to operate a computer and handle donated goods.
WORK ENVIRONMENT:
* Works in climate-controlled warehouse environment most of time but will be exposed to airborne particles such as dust, mold, dirt, and pollen as well as extreme heat and cold.
* Must be available to work during operating hours as needed for business operations. Work schedule includes days, evenings, holidays and blackout periods, weekends may be required.
* Works 40 hours per week.
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
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