Network IT are working with a growing and highly regarded managed services provider to recruit a 3rd Line Network Engineer. This is a senior technical role supporting complex, enterprise and ISP-level networks across a diverse customer base covering numerous sectors and industries with their own bespoke requirements.
This is an excellent opportunity for an experienced engineer who thrives in high-impact environments, enjoys solving complex issues, and wants to work across a broad, modern networking stack.
This role will require you to work Monday to Friday out of our clients Solihull office, please ensure you can accommodate to these circumstances before applying.
As a 3rd Line Network Engineer, you will provide advanced technical support and own escalated issues across end-to-end network environments. You will be responsible for diagnosing and resolving complex connectivity problems, ensuring the stability, performance, and security of mission‑critical systems.
You will work across the full network stack — from ISP backbone and WAN connectivity through to customer edge, firewalls, LAN switching, and wireless infrastructure — playing a key role in maintaining high service standards and customer satisfaction.
This role requires a highly analytical and detail‑oriented professional who can manage multiple priorities, communicate clearly with stakeholders, and deliver under pressure.