Job Description
As the Warehouse Lead you will be responsible for the hardgoods division to serve customers, take customer orders, deliver goods to customers and maintain the warehouse stock.
* Take and process sales orders from customers
* Delivery of goods to customers
* Picking & packing orders
* Process and record goods in accurately
* Store and organise warehouse stock and arrange in store merchandise
* Be responsible for effecting an efficient and satisfactory delivery service to internal (branch) customers and external customers
* Maintain the branch price file, office catalogue library and product literature
* Promote and actively ensure the cleanliness and tidiness of the office, stores and trade counter
* Goods purchasing under the direction of the Branch Manager
* Process cash and card payments over the counter securely and responsibly
* Take initiative by informing regular customers of new products or services and price changes
* Listen to and resolve customers' complaints regarding products or services
* Answer customers' questions about merchandise and advise customers on merchandise selection
* Be instrumental in accurate and timely stock counts
* Answer telephones to provide information and receive orders
* Provide information about items, such as availability, operation or description
* Required Qualifications And Competencies
* Required Qualifications And Competencies
Are you a Match
* A full, clean UK driving licence
* Previous experience within a warehouse role
* Demonstrated ability of working within a fast paced environment, maintaining high levels of customer service
* Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given
* A working knowledge of the health and safety requirements of the HASAW Act
* Knowledge of ISO9002 is desirable but not essential as training will be given