Overview
Job Description: The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round.
This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
Responsibilities
* Customer Interaction: You\'ll offer thoughtful advice, recommend products and highlight our amazing offers to ensure everyone has an enjoyable shopping experience and no one leaves empty-handed.
* Till Operation: Whether you\'re wrapping up purchases at the counter or supporting our self-checkout systems, you\'ll bring energy and efficiency to every transaction.
* Stock Management: You\'ll take pride in keeping shelves full so our customers can always find exactly what they need during the busiest shopping season of the year.
* Store Presentation: We\'ll ensure every area always looks its best.
* Online order support: You may assist with deliveries, picking, and packing for online orders as needed.
What you\'ll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
* Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
* Customer Service Skills: Comfortable approaching customers, providing a personalised experience that leaves a lasting impression.
* Operations Ready: Ability to balance customer care with daily shopfloor and operational tasks.
* Tech-Savvy: Ability to learn about and use new technology, including operating handheld mobile devices, tills and self-checkouts.
* Team Player: Collaborative, one-team mindset.
* Physical Stamina: Standing, walking and lifting; stay busy and active.
* Brand Ambassador: Align with Boots ethos, products and services and share them with customers.
Desirable experience
These are desirable experience and are not essential.
* Experience in a retail or customer-facing environment
* Familiar with Boots products and services
Career development
There are opportunities to continue your career with us; whether you progress within retail or pharmacy, work toward store leadership or join our Support Office.
Our benefits
* Generous employee discounts
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
* Maternity/Paternity/Adoption gift card
We have a great range of benefits in addition to the above. Exclusions may apply; salary estimates on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
We are an equal opportunity employer, embracing diversity and providing a positive and inclusive working environment.
What\'s next
If you\'re ready to make someone’s day and make a difference, apply now. If your application is successful, we will contact you to attend an in-person interview within the next 14 days. We will provide reasonable adjustments to help you during the application and interview process if needed.
Need To Know
We are recruiting Christmas Customer Advisors for our Belfast, Forestside Shopping Centre store. We are looking for candidates to start from September onwards. A variety of shifts will include weekends. The exact shift patterns will be discussed at interview. The advert will close when we have met our requirements.
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