Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental health in Cornwall and the Isles of Scilly?
Would you like to live in Cornwall or are you lucky enough to already live here? Cornwall is a county of outstanding natural beauty with its endless rugged coastlines, beautiful countryside, and unbeatable beaches. This could be your chance to move here permanently and make a difference to the children and young people in our community.
An opportunity has arisen for an enthusiastic, adaptable and well-motivated Inpatient Ward Medical Secretary to provide a competent and efficient secretarial service to the Consultant Psychiatrist and their medical team within Mental Health Inpatient Wards at Longreach House.
The successful candidate will be well organised and able to prioritise tasks. They will be proactive in solving problems and queries and will see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner, communication, interpersonal and organisational skills to deal with sometimes complex and difficult issues over the phone.
You will be supporting a multidisciplinary team and will be involved with:
1. Answering calls to the service
2. Arranging appointments
3. Audio typing letters
4. Scanning and uploading documentation onto appropriate systems
5. Photocopying
6. Minute taking
7. Ordering stationery
8. Health rosters
9. Some general administrative work as required
This role will be challenging and varied, but ultimately rewarding, providing an opportunity for the right person to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service whilst respecting the dignity, privacy, and confidentiality of each individual patient.
The post holder should demonstrate a caring and sensitive approach to their work along with a good sense of humour.
This role is a full-time position, working 37.5 hours per week, Monday - Friday, 9am-5pm.
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays, lots of people choose to visit the area, increasing the numbers of people who use our services.
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’. #J-18808-Ljbffr