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Service manager for head & neck services

Taunton
NHS
Service manager
Posted: 4 September
Offer description

Overview

The post holds a lead role for the countywide operational and budgetary management and strategic planning of the service areas.

This post is the senior responsible individual for overall assurance that all services are focussed on ensuring the most effective and efficient use of resources to deliver a high quality service that achieves the required performance targets in line with the Trust's core values.


Responsibilities

The post holder will be expected to provide clear leadership and direction on improvement of patient services, working with the multi-disciplinary team. They will also be expected to ensure that the services provided are responsive to patient needs, that planning of services involves patients and users and reflects the diverse population served.

The post holder will be expected to provide senior leadership and people management, to recruit and retain high quality staff, provide effective appraisal and statutory training and promote team working and strong staff involvement in decision making within the sphere of their responsibilities. This will include long term workforce planning and development.

The post holder will be responsible for ensuring that income and expenditure targets are met for allocated services while balancing the delivery of services.

The post holder may also take a lead role across the group for a number of areas as delegated by the Director and Deputy Director for group.


About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.


Why Somerset?

Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.


Details

Date posted: 01 September 2025

Pay scheme: Agenda for change

Band: Band 8b

Salary: £64,455 to £74,896 a year

To be part of the manager oncall rota

Contract: Secondment

Duration: 12 months

Working pattern: Full-time

Reference number: 184-OL-OR-3192


Job locations

Trustwide

The Crescent

Taunton

Somerset

TA1 4DY


Person Specification


Qualifications

* Educated to Masters level or equivalent level of experience
* Evidence of ongoing professional development
* Managerial qualification or experience.


Experience

* Mentorship training or experience
* Experience of translating strategic plans and policies into operational reality
* Ability to use highly developed influencing and persuading skills in sensitive or challenging situation
* Proven ability to make sound judgements involving the analysis, evaluation and interpretation of highly complex facts of situations


Desirable

* Knowledge of head and neck services.


Additional Criteria

* Ability to demonstrate capacity and capability for operational/clinical service management, including staff, financial and change management.
* Able to demonstrate successful delivery of change and performance with and through teams.
* Up to date knowledge of relevant legislation, theory and policies relating to the service.
* Sound knowledge and understanding of governance including risk assessment and management
* Able to demonstrate knowledge of accessing, analysing and using information


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details

Somerset NHS Foundation Trust

Trustwide

The Crescent

Taunton

Somerset

TA1 4DY

Website: https://www.somersetft.nhs.uk/

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