Customer Service Operative
Field-based across all our sites in Devon, Somerset and into Dorset
About Us
With a rich history dating back to 1923, Cavanna Homes is the South West’s largest independent house builder. We are family owned and construct beautiful new homes that customers love.
We are now looking for a Customer Service Operative to join our team on a full-time, permanent basis, working 39 hours per week.
The Benefits
- Competitive salary
- Discretionary annual bonus
- 25 days’ holiday + bank holidays, additional holidays awarded for length of service
- Holiday purchase scheme – purchase up to an additional week of holiday
- 6% employer pension contributions
- Private healthcare for yourself and family
- Medicash health cashback scheme
- Life assurance (3x annual salary)
- Cycle to work scheme up to the value of £3,500
- Discount on purchase of a Cavanna Home
- Company van
This is a brilliant opportunity for a qualified, experienced and customer-focused tradesperson to join our leading company.
In this varied, engaging and practical role, you will have the chance to utilise your trade skills to support our customers across the region, ensuring they have safe, comfortable homes.
You will discover a comprehensive benefits package that recognises your contribution, supports your wellbeing and reinforces a rewarding place to build your career.
So, if you want to use your skills to undertake repair and maintenance work for customers, read on and apply today!
The Role
As a Customer Service Operative, you will carry out general maintenance works and minor repairs on properties at our sites across Devon, Somerset and Dorset.
Ensuring work is completed to a high standard and in a safe and cost-effective manner, you will conduct a range of tasks, including painting, drylining, carpentry, window adjustments, carpet repairs and mastic and silicone renewal.
Once you have the required materials for a job, you will complete maintenance or repairs in customer homes and update the office team on outcomes.
About You
To be considered as a Customer Service Operative, you will need:
- Experience working in a trade-based role
- General construction experience
- Experience working with customers
- A qualification in a trade such as carpentry or drylining
- A full, valid driving licence
The closing date for this role is 14th May 2026.
Other organisations may call this role Maintenance Operative, Property Maintenance Operative, Builder, Carpenter, Painter & Decorator, Carpet Fitter, Building Maintenance Technician, General Maintenance Operative, or Facilities & Maintenance Operative.
Cavanna Homes is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re looking for a new role as a Customer Service Operative, please apply via the button shown