Are you passionate about helping others? Do you thrive in dynamic environments? Ready to take customer service to the next level? We are currently looking for a Customer Support Advisor to join our vibrant team in Andover!
As a Customer Support Advisor, you will be the cornerstone of our customer relations. Your main responsibilities will include answering incoming telephone calls, processing orders via phone and email, handling returns, and logging customer complaints with precision. You'll collaborate closely with Account Managers and the Quoting team, ensuring seamless operations and full informed delivery service. Above all, your goal will be to leave every customer with a positive impression, regardless of the outcome.
Hours of Work: Full Time, 07:30- 17:00
Customer Support Advisor Requirements:
Excellent phone manner that's engaging, polite, and professional
Ability to work under pressure with multiple priorities
Strong common sense and logical problem-solving approach
Empathy, resilience, and flexibility to adapt to changing situations
Keen attention to detail and ability to make decisions that benefit customers
Customer Support Advisor Benefits:
£26,000- £32,000 DOE
Professional growth within a supportive team environment
Opportunities for career progre...