Business Support Manager
Ely, Cambridgeshire
£50,000-£55,000
Monday-Friday Days
Benefits:-
Pension Scheme, X4 Life Assurance, Bonus Scheme
BUPA Healthcare, 24/7 EAP, Long-Service-Rewards
25 Days Holiday + Bank Holidays
Our client is a leading global packaging manufacturer, with a reputation for product quality, which is second to none and industry leading standards. They are looking for an experienced Business Support Manager to lead their internal sales team.
Role & Responsibilities:
Responsible for managing an internal sales team of 7 people
Motivate, coach, guide and lead a team of driven individuals
Working closely with the senior management teams, account managers finance and supply chain
Building & maintaining regional customer accounts
Identify areas for business growth and resolve any customer issues
Ensure that the internal sales team process orders through the CRM system
Carry out team meetings, monitor internal KPi's, prioritise work, procedures and contracts
Staff training, appraisals, disciplinaries, recruitment, grievances, return to work
Improve customer relations, decrease aged debt/stock, streamline work processes
Recommend changes to improve methods, procedures, efficiency
Knowledge, Skills & Experience:
Must be a self-starter, driven, organised, dynamic, results orientated person
Ideally have worked in FMCG / manufacturing environment
Beneficial if managed accounts for blue-chip customers
Must have experience of managing an internal sales team previously
Financial acumen, good with figures, presentations
Customer relationship builder, troubleshooter of problems
Continuous improvement mindset
CRM experience beneficial
Happy to sometimes travel to other UK sites / customer meetings when required
Office based role - no hybrid / remote working
Strong man-manager - training, coaching, leading, appraisals, disciplinaries
To apply please email your CV / resume to [ ]." - Chris Gumm - (phone number removed)
If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business