Spa & Healthclub Attendant
Hastings Hotels is a family owned; luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Spa team at the exclusive Culloden Estate and Spa
Under the leadership of our Spa Manager, Niamh, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends.
Hours vary, but typical shift patterns include 6am to 2pm, 7am to 3pm, 8am to 4pm, and 1pm – 9pm.
The salary for this full time position is £22,568 per annum, paid weekly.
We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. For further details about our employee benefits click here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
About the role
To ensure that all Spa and Health club areas within the Spa are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.
* To clean the public areas of the Spa and Health Club. Typical tasks include vacuuming, mopping, cleaning toilets, cleaning changing rooms and doing laundry.
* To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
* To always maintain areas, reporting any breaches and dealing with lost property in accordance with company procedures.
* To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
* To be knowledgeable about the Spa and Health club offerings and interact with Spa members and guests.
* Greeting guests and responding to their queries
* To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
* To comply with all health, safety and hygiene policies and procedures.
* Any other duties as required by management.
About the company
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria
* A right to work within the United Kingdom
* Work well under pressure and be a team player
* Must have excellent attention to detail
* A clean and tidy appearance
* Good communication skills
Desired Criteria
* Educated to GCSE Standard or the equivalent including English and Maths is desirable
* Previous experience in a similar establishment
Skills you'll need
* Exceptional Customer Service Skills
* Cleaning Skills
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